Guarantees of Services

Peace of Mind with Every Booking

Satisfaction is of extreme importance to us and our years of experience and market expertise as skilled resume writers ensure that we rarely make mistakes. We enjoy a long and trusted relationship with our clients, and do this through a clear and transparent process.

If you don’t receive a single interview after 30 days…
In the highly unlikely event that your new resume simply isn’t getting you any results, we will gladly review and re-write the resume at no extra cost. The guarantee period lasts for 30 days although we do allow for exceptions where written confirmation has been sent. In each case, we treat a lack of results as a new challenge for our resume writer.

Enjoy a partnership not just a product
We enjoy open communication with our clients from the initial booking stage right through to the resume review stage; and in making final adjustments to the resume based on your comments and interaction following release (all included in the price).

We don’t use password protected files
All resumes are produced in MS Word and are fully editable. You are not locked into any ongoing contract fees. If you would like an additional .pdf version, we will supply these at no extra charge.

If you would like further information about how we structure our terms and conditions, and for an obligation free quote, please contact us today on:

Did you know?

  • We are fully registered with the Dept. of Fair Trading in Australia
  • We are compliant with RCSA Guidelines
  • All information supplied to our resume writers is strictly confidential